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Our Policy

In order to offer our customers excellent service we must have rules…

 

Booking Policy

 

All reservations for transportation must be requested with at least 24 hours prior to your arrival or day of service. We cannot guarantee a service with less than 24 hours notice.

 

Our office hours are Monday through Saturday from 9am to 6pm and Sunday from 9am to 2pm.

 

Reservations can be made via telephone or email.

 

All tour reservations must be confirmed with payment in advance, with at least 24 hours notice.

 

Cancellation Policy

 

Cancellations made 72 hours or more prior to the day of service are entitled to all monies paid. Cancellations made with less than 72 hours notice will incur in a cancellation fee of 50% of the total amount paid. Cancellations made within 24 hours of the service, or ¨no show¨will forfeit all monies paid.

 

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